MTN Career Portal

1. Responsible for communicating information internally and externally throughout the organization. This includes the intranet, newsletter and events.
2. Develop tools, channels and materials and establish the structures for internal and external communication through formal and informal mediums.
3. Supervise employee production and counsel toward improved efficiency with internal processes that adhere to Company’s Policies and Procedures.
4. Work with MTN supporting Functions, customer fulfilment and delivery areas to ensure that international and national strategies are aligned, complementary and deliver to customers
5. Ensure all internal communications are clear, well timed, engaging, of a high quality and consistent with content and style
6. Work with Sales Senior Manager to develop long-term strategic initiatives.
7. Monitor growth opportunities through competitor activity scanning and feedback to business on such opportunities for further development
8. Draft messages or scripts for senior executives for presentation to employees
9. Liaise with the Corporate Communication team to ensure alignment and consistency in communication and messaging.
10. Liaise with the Marketing branding team to ensure alignment and consistency in communication and messaging.
11. Provide in-direct channels with input into operational and promotional planning which will ensure revenue growth within an allocated portfolio of accounts
12. Recommend to in-direct channels ways to exploit new opportunities to grow the business further
13. Achieve Solutions targets based on the company’s strategy.
14. Provide reports and feedbacks on ICT Solutions Market in Sudan and align this with MTN products portfolio.
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16. Suggest and participate in the on-barding of new solutions and technologies leveraging the capabilities of market partners, technology vender, hyperscale’s   in order to meet customer expectations and maintain a high quality of service.
17. Analyse and reporting the related job data and information.
18. Assign & apply the necessary methods and policies to manage his/her team work.
19. Report the alarms of market, based on day to day analysing reports of the corporate accounts.
20. Monitor workflow, system efficiency and suggest improvements.
21. Monitor & follow up on KPI’s, service & Operation Level achievement.
22. Distribute reports as defined by the management.
23. Audit work and information flow; recommend changes & enhancements to procedures in order to meet customer’s satisfaction.
24. Build excellent relation with EBU’s internal and external stakeholders
25. On-boarding of partners as per the GEBU guidelines
26. Develop and maintain job descriptions for all direct reports with clear and smart KPIs.
27. Strategize, implement, and oversee processes for increased productivity and growth
28. Design daily operational programs that produce organizational objectives
29. Manage employee activities, providing suitable resources
30. Establish and grow relationships with appropriate partners
31. Establish cost parameters and manage the overall P&L of this company / division
32. Perform Ad-hoc duties assigned by management.
33. Be responsible for maintaining the information security of  MTN physical or information assets that they access, use, or manage as per the company policies

Special Notice: 

MTN Sudan provides equal opportunity, fair and equitable treatment in employment to all people without regard to , race, gender, social origin, Color, age, disability, religion, conscience, belief, political opinion, culture, language, marital status and family responsibility.